The 2020-2022 period has been a time of immense upheavals for businesses, employees, customers, and for workplaces around the globe. Small to midsize businesses (SMBs) represent over 70% of global employment and bring in more than 50% of GDP.1 Unfortunately, they were among the hardest hit by COVID-19, facing hurdles from limited cash flow to disrupted business continuity. Now, as we become more accustomed to working with uncertainty, businesses must find a way
to adapt.

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